Eric is the director of Gentian Events, a Crowd Safety Management Company established in 2009. He has been involved in Crowd Safety for 15 years, although working with crowds since 1980. He is engaged in planning and creating crowd management plans, delivering them on events sites and training others to do likewise. He is also the author of the UKs good practice guide for multi-agency safety advisory groups for events. His current work includes contracts in the UK, US and Canada. He is the Chair of the United Kingdom Crowd Management Association (UKCMA).