Whether you are providing services for a smaller event, or for one with 10,000 or more capacity, it pays to have the right workforce management and rostering software.
Working with a number of partners in the industry, SmartTask has developed specific functionality for managing event security. Features include:
• Event Shift Broadcasting via WhatsApp – alert workers to events, assess availability, roster and send shift details
• Pay-as-you-Go Occasional Workers – designate a worker to be PAYG and be billed only for shifts the staff member completes
• Event-based Roster View – supervisor books staff on as they arrive, log equipment issued, helps finetune shifts and ensure you meet contractual obligations.
SmartTask’s modular approach is powerful, flexible, and grows with the business – pay only for the features used
• Automate scheduling, shifts and rosters – send to staff mobile devices.
• Proof of attendance – Capture attendance, clocking in/out details.
• Receive alerts for no shows and reschedule accordingly.
• Duty of Care/Lone Worker – meet requirements with check calls, and alerts for missed calls.
• Holiday management – employees can view and request holiday via the app, which managers can authorise. No paper forms.
• Payroll integration – hours worked transferred seamlessly to payroll, for fast accurate calculation.
• Pay-as-you-Go – for managing occasional and seasonal workers.
• Electronic Timesheets – populate invoices, significantly reducing queries.
• Onboarding & Vetting/Screening – ensuring all regulatory and security requirements are met.
• SmartTask app – provides details of shifts, runsheets and alarm responses, locks/unlocks and site visits with all the information needed to complete each job.
• BS7984-3 2020 – certified keyholding services and SIA audits.
• SmartForms – replacing manual, paper-based processes, tailorable for any requirement.
• Events Security – specialist capabilities for managing seasonal/ temporary workers.
• Customer Portal – direct access to details of services provided.
• Dashboards & location data – real-time visibility, enabling a fast response in any situation.
• Reporting & Insights – deep insights to enable smart business decisions.
As well as managing the shifts and allocation of suitably qualified/vetted staff for specific roles, a mobile app for people to book on and off, and a means of communication with events staff will ensure that everyone knows where they should be and what they will be doing. Timesheet reconciliation and sign-off, means that hours worked have been agreed in advance and invoices are accurate. All of which helps to ensure you deliver a great service to your client.
SmartTask’s comprehensive and intuitive scheduling and rostering tools make it quick and easy to create the required services for an event, and to add staff to them. This combined with shift broadcasting and integrated payroll and invoicing has enabled SmartTask customers to manage staff for events effectively.