About Us

United Kingdom Crowd Management Association (UKCMA)

The United Kingdom Crowd Management Association (UKCMA), established in 2001, brings together the leading organisations dedicated to professional crowd management and event security. We provide a collaborative space where members share expertise, address emerging challenges, and shape good practice across the UK’s events sector.

Our members represent the most experienced and innovative providers in the industry. Together, we give a collective voice to the tens of thousands of professionals who keep events safe, inclusive, and well‑managed. Guided by evidence, professionalism, and a commitment to public safety, UKCMA works with partners, regulators, researchers, and emergency services to strengthen the resilience of events nationwide.

VISION

A UK where professional crowd management ensures safer crowds.

MISSION

Advance professional, inclusive, evidence‑led crowd management by raising standards, supporting practitioners, strengthening collaboration, and acting as a trusted voice.

VALUES

  • Safety First – We prioritise public safety and wellbeing in every crowd environment.
  • Professionalism – We uphold high standards of competence, ethics, and accountability.
  • Credibility & Integrity – Our decisions are grounded in evidence, expertise, and transparency.
  • Collaboration – We work constructively with members, partners, regulators, emergency services, and stakeholders.
  • Inclusivity – We value diverse perspectives and support equitable access to knowledge and safe spaces.
  • Continuous Learning – We promote research, reflection, and professional development across the sector.

STRATEGIC PILLARS

Growth

Champion the profession and our members.
UKCMA elevates the recognition of crowd management as a vital public‑safety discipline and acts as the trusted national voice for the sector.

Standards

Raise standards through collaboration.
We work with partners and practitioners to enhance professional standards, develop guidance, and strengthen public safety outcomes across the UK.

Community

Build an inclusive, diverse, accessible, and relatable learning community.
We support workforce development, widen participation, and promote accessible pathways into the profession.

AIMS AND OBJECTIVES

  • Promote and uphold the UKCMA Code of Practice.
  • Improve standards across the UK crowd management industry.
  • Act as the authoritative voice on crowd management matters in the UK.
  • Represent the industry to government, stakeholders, and relevant organisations nationally and internationally.
  • Provide a forum for members to exchange insight, experience, and support in full compliance with UK legislation.

THE EVOLVING LANDSCAPE

As audience behaviours, technologies, and regulatory expectations continue to shift, UKCMA remains committed to representing the profession, raising standards, and strengthening collaboration across the events and security ecosystem.

Our focus is constant: support our members, promote evidence‑led practice, and contribute to a safer, more inclusive environment for all who gather